The following Microsoft documentation provides instructions on how to completely uninstall Microsoft Office on your Mac: Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall.
You may experience issues with Outlook for Mac that are often resolved by performing a full uninstall/reinstall of Microsoft Office. Use these instructions to configure the Campus Directory (Whitepages) within this client. Therefore, you may still need access to the Campus Directory (Whitepages) to find the person you are searching for. Remember: the Global Address List (GAL) will only contain Office 365 accounts. Optional - Configure Access to the Campus Directory (Whitepages) If you are having issues interacting with the configured account or with other accounts, please verify you have authenticated into Outlook before contacting the help desk.
Note: if you don't know whether you are attempting to configuring a NetID account or a Service account, please contact your domain administrator or the DoIT HelpDesk. Service Account: Enter the primary address of your Service account which will take one of the following forms:.NetID Account: Enter the primary address of your NetID account which will take one of the following forms: or or.On the Setup your email window, enter the email address of the account you are attempting to configure:.from the + menu selection located at the bottom left corner of the 'Accounts' screen. Go to "Tools" menu and click the Accounts selection.Option 3: Add your account to an existing profile. Follow these steps to create a new profile.If prompted for type of account, select Exchange or Office 365. Launch Outlook to start the account creation wizard.
Option 1: First time user of Outlook (no existing profile). You have three options on configuring your Outlook profile:.Microsoft Outlook for Mac uses profiles to manage your accounts within Outlook. The recommended configuration for Service Accounts within Outlook is to have the Service Account linked to your NetID account and then to use the delegation feature to interact with the Service Account. Important: In addition to configuring your NetID account, this document also contains instructions on how to configure a Service Account.